Refund policy

• Items must be returned within 7 days of delivery.
• Item must be unused, in original condition with tags and packaging.
• You must have your order receipt or confirmation.
• Sale or discounted items cannot be returned (except if defective).

• Returned after 7 days.
• Item is used, washed, or damaged by customer.
• Tags or packaging removed.
• Item is customized or a special order.
• Hygiene items (earrings, hair accessories) with broken seal.

• Contact us first by phone or email.
• We'll send you return address and instructions.
• After receiving the product, inspection takes 3–5 business days.
• If approved, refund is sent within 7–10 business days to your original payment method.
• Shipping charges are non-refundable, only the product price is refunded.

You can exchange for a different size or color within 7 days. Customer pays shipping both ways.

Report within 48 hours with clear photos. We will send a free replacement or give a full refund, no questions asked.